Hello Again
Our Guide to ReOpening in the Era of COVID-19
The Playbook
Our team has strategized the best ways to welcome you back into our space in the most hospitable and safest way for everyone. The COVID-19 pandemic has had a significant impact on us but we remain firm in our commitment to the economic livelihood of our families and staff, as well as the warmth and hospitality we provide for our guests.
Whether you are a guest, an employee, or a fellow hospitality industry professional, we hope that you find this playbook to be a useful resource.
updated 05/22/2021
The Cafe
Entering our cafe in Chinatown-International District feels much different than it has in the past. However, we have carefully crafted this new model–from menu, to cafe layout–with the intention of providing the welcoming and unique retail experience that our guests are familiar with.
The bakeshop in Ballard remains closed until further notice.
See below for a list of protocols when picking up your pre-order at the cafe. A full list of our precautionary measures are outlined in our COVID-19 Playbook.
For Our Guests
A mask or cloth face covering is required for entry.
Takeout only. No indoor/outdoor seating.
6-feet physical distancing.
Max of 2 guests in store at a time.
Temperature check and Hand sanitizer upon entry.
Cashless transactions only.
Thanks for your cooperation. See you soon!
